Learn the basic troubleshooting guide for your Home Network Security.
Router Compatibility Search
Know your router's compatibililty with Home Network Security.
Check if your Home Network Security is in good condition
Make sure Home Network Security station is working fine.
Station LED has no light
Fix issue with station LED showing no light.
Station LED is blinking red
Fix issue with station LED blinking red.
Network Modes of Home Network Security
Some routers need additional configurations to work like enabling the compatibility mode.
Enable DHCP mode for Home Network Security
Some routers need additional steps to work like configuring the DHCP mode.
Home Network Security detected by third party security apps
Third party security app detects Home Network Security is monitoring your network traffic.
Send troubleshooting logs from the Home Network Security app
Send troubleshooting logs for analysis.