Know the basic strategies and troubleshooting guides on how to fix issues in
Trend Micro Home Network Security.
Check if your router brand and model is compatible with Trend Micro Home Network Security.
See the list.
Check if Home Network Security Station is in good condition
Inspect if the Trend Micro Home Network Security Station is in good physical condition and is working properly.
Station LED has no light
Know what to do next when Trend Micro Home Network Security has NO discerning light emitting from the Station.
Show me how.
Station LED blinks red
Know what to do next when Trend Micro Home Network Security Station LED keeps blinking red.
Show me how.
Best Network Mode for your router
Let Trend Micro Home Network Security help you find the optimal mode for your home router.
Enable DHCP Mode
Some routers need additional steps for Home Network Security to work so you can avoid network issues.
Set up DHCP Mode.
Third party security apps detects Home Network Security
Know why third party security apps are detecting Trend Mico Home Network Security.
Submit Troubleshooting Logs to Trend Micro
Generate troubleshooting and debug logs that can help our Trend Micro Technical Support Experts figure out issues you experience on your Home Network Security.