Learn the basic troubleshooting guide for your Home Network Security.

Router Compatibility Search

Know your router's compatibililty with Home Network Security.

Check if your Home Network Security is in good condition

Make sure Home Network Security station is working fine.

Station LED has no light

Fix issue with station LED showing no light.

Station LED is blinking red

Fix issue with station LED blinking red.

Network Modes of Home Network Security

Some routers need additional configurations to work like enabling the compatibility mode.

Enable DHCP mode for Home Network Security

Some routers need additional steps to work like configuring the DHCP mode.

Home Network Security detected by third party security apps

Third party security app detects Home Network Security is monitoring your network traffic.

Send troubleshooting logs from the Home Network Security app

Send troubleshooting logs for analysis.