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Web Guard allows you to filter content when you are using your preferred browser.

Mobile Security for iOS uses a local Virtual Private Network (VPN) on your device with almost no impact to the network speed. It uses a local analyzer to filter all network traffic from your device when using the Trend Micro VPN. You will see a VPN icon on your device's status bar when Web Guard is enabled.

Web Guard replaced the Parental Controls feature of the previous version of Mobile Security for iOS. If you still have Network Shield in your app, upgrade your app to the latest version.


Turn ON Web Guard

  • To use other VPN services, you need to disable Web Guard.
  • Manually enable Web Guard when local VPN fails to enable automatically.
  1. On your iOS device, open Mobile Security app.
  2. Tap Web Guard.
  3. Tap the check icon.

    Turn VPN ON

For first time setup, a popup will display that Web Guard needs more permissions to enable this feature. Just tap on the popup and allow the necessary permissions.


Configure Website Filter

This enables you to limit which websites your kids may visit depending on their age as well as prevent specific categories of websites from opening.

  1. On the Web Guard page, tap VPN Settings.
  2. Select from the following options:

    VPN Settings

    • Trend Micro Web Safe - filters unwanted websites
    • Trend Micro Parental Controls - filters explicit content
      Select an age:
      • Teen
      • Pre-Teen
      • Child
      • Custom

      Parent Key is required on the first setup.


View Blocked Websites List

  1. On your iOS device, open Mobile Security app.
  2. On the main screen, tap Web Guard.
  3. Tap Blocked Websites.
  4. You can now see the list of URLs blocked by Parental Controls.

Add Approved Websites

  1. On your iOS device, open Mobile Security app.
  2. On the main screen, tap Web Guard.
  3. Tap Approved Websites.
  4. Tap Add Website.

    You can add from filtered websites or add website manually.

    • To add from filtered websites, select the website, then tap Add.
    • To add website manually, type the website address (www.example.com), then tap Add.

Reset Parent Key

A Trend Micro Account is required to reset the Parent Key:

  1. On your iOS device, open Mobile Security app.
  2. On the main screen, tap Web Guard.
  3. Tap Reset Parent Key.

  4. Sign in with your Trend Micro Account username and password, then tap OK.
  5. Setup a 4-digit Parent Key, then retype to confirm.
  6. You now have a new Parent Key. Mobile Security will require the Parent Key in configuring the Web Guard settings.

Configure Ad & Tracker Block

To enable the Ad & Tracker Block feature of your Mobile Security, refer to this Knowledge Base article for complete instructions: How to use Ad & Tracker Block.

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How to use Web Guard (Mobile Security for iOS)

Web Guard allows you to filter content when you are using your preferred browser.

Mobile Security for iOS uses a local Virtual Private Network (VPN) on your device with almost no impact to the network speed. It uses a local analyzer to filter all network traffic from your device when using the Trend Micro VPN. You will see a VPN icon on your device's status bar when Web Guard is enabled.

Web Guard replaced the Parental Controls feature of the previous version of Mobile Security for iOS. If you still have Network Shield in your app, upgrade your app to the latest version.


Turn ON Web Guard

  • To use other VPN services, you need to disable Web Guard.
  • Manually enable Web Guard when local VPN fails to enable automatically.
  1. On your iOS device, open Mobile Security app.
  2. Tap Web Guard.
  3. Tap the check icon.

    Turn VPN ON

For first time setup, a popup will display that Web Guard needs more permissions to enable this feature. Just tap on the popup and allow the necessary permissions.


Configure Website Filter

This enables you to limit which websites your kids may visit depending on their age as well as prevent specific categories of websites from opening.

  1. On the Web Guard page, tap VPN Settings.
  2. Select from the following options:

    VPN Settings

    • Trend Micro Web Safe - filters unwanted websites
    • Trend Micro Parental Controls - filters explicit content
      Select an age:
      • Teen
      • Pre-Teen
      • Child
      • Custom

      Parent Key is required on the first setup.


View Blocked Websites List

  1. On your iOS device, open Mobile Security app.
  2. On the main screen, tap Web Guard.
  3. Tap Blocked Websites.
  4. You can now see the list of URLs blocked by Parental Controls.

Add Approved Websites

  1. On your iOS device, open Mobile Security app.
  2. On the main screen, tap Web Guard.
  3. Tap Approved Websites.
  4. Tap Add Website.

    You can add from filtered websites or add website manually.

    • To add from filtered websites, select the website, then tap Add.
    • To add website manually, type the website address (www.example.com), then tap Add.

Reset Parent Key

A Trend Micro Account is required to reset the Parent Key:

  1. On your iOS device, open Mobile Security app.
  2. On the main screen, tap Web Guard.
  3. Tap Reset Parent Key.

  4. Sign in with your Trend Micro Account username and password, then tap OK.
  5. Setup a 4-digit Parent Key, then retype to confirm.
  6. You now have a new Parent Key. Mobile Security will require the Parent Key in configuring the Web Guard settings.

Configure Ad & Tracker Block

To enable the Ad & Tracker Block feature of your Mobile Security, refer to this Knowledge Base article for complete instructions: How to use Ad & Tracker Block.


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