You can manage your purchased products and subscriptions by signing in to your Trend Micro Account. In your account, you can also view your devices, their security status, and more.
View Your Devices in Trend Micro Account
To keep track of your Trend Micro subscriptions, here's a simple guide to help you effortlessly manage them and keep your devices secure.
- Go to the My Trend Micro Account (https://account.trendmicro.com/) portal.
- Type your email address and password, then click Sign In.
If you set up Two-Factor Authentication, you will need to type in the verification code sent to your preferred method (Authenticator App, Email, or Text). - Click the Licenses tab, then locate the subscription you want to check.
- Click Manage Devices to see the list of your protected devices and their status.
Add A New Device to Protect
If you have multi-device protection with Trend Micro, here's how to add a new device to your subscription:
- Open a web browser on the device you want to install the program.
- Go to https://account.trendmicro.com/download.
- Enter your email address and password to log in.
- Click the Download button under your Trend Micro Security subscription.
- Click the Download button under Download to This Device. A new tab will open to download the installer. If you are on your mobile device, it will redirect you to the Google Play Store or Apple App Store to download the Mobile Security app instead.
- Double-click the downloaded file to run the installer.
- Follow the instructions to complete the installation.
Some License Subscription Missing
To ensure that your Trend Micro Account page is clean and displays the latest subscription, the account page will only show active subscriptions by default. Follow the steps below to check your old and expired licenses:
- Under the acount, click the Licenses tab.
- On the top right side, tap on the Show all license.
- Choose Expired licenses only to filter expired subscriptions.
- Choose Show all active license to filter active subscriptions.
