Help Center

Official Support for
Trend Micro
Home Network Security

Get speedy help and support for Trend Micro Home Network Security. Troubleshoot issues about download, installation, activation, and other popular topics.

public wifi icon

🔒 Stay Safe Online: Learn to Avoid Scams, Data Leaks, and Hacking!

Discover essential tips to protect yourself online! Get expert advice on avoiding scams, keeping your data secure, and preventing hacking. Visit the Trend Micro Cybersecurity Learning Center.


Ready to install?

Download and install Trend Micro Home Network Security to shield your smart home and connected devices from security threats and unwanted access.

Learn how to install Trend Micro Home Network Security >

Learn how to activate Trend Micro Home Network Security >

I want to try Home Network Security. Download FREE Trial >

Explore Home Network Security

 

Protect your family

Limit your kids' online activities and reduce their exposure to online threats with Trend Micro Home Network Security.

Protect your kids online with Home Network Security >

Block unknown devices

Restrict other devices from connecting to your home network with Home Network Security New Device Approval feature.

How to limit devices from connecting to home network >

Monitor network traffic

Get a report about your data usage and unusual network traffic on devices connected to your home network.

Enable Smart Alert in Home Network Security >

Block annoying ads

Prevent annoying floating banners, static images, pop-ups, flashes, and full-screen ads from showing on your screen.

Enable Ad Block in Home Network Security >


 

More solutions from Trend Micro

 

Identity Protection

Protect yourself against data leaks and identity theft with our comprehensive dark web monitoring app.

Android
iPhone/iPad
  Try ID Security Learn More

Expert Assistance

Get help with installing and using Trend Micro products or assistance with any complex tech issues. Call us anytime, 365 days a year.

Windows
Mac
Mobile
Home devices
  Get Premium Service Learn More

Search for more topics


 


Contact Trend Micro Support

  • Talk to Us

  • Give us a call.
  • See Hotline Numbers
    Messenger Icon
    Talk to Support Now Need Help?
calls-avatar

Talk to a Trend Micro Support Representative

ADVISORY: You may experience some delays before you can speak with a Trend Micro Representative.

Please stay on the line and we'll answer your call in the order it was received.

Select your country:

United States and Canada

United States and Canada
STANDARD SUPPORT
  • 1-800-864-6027
  • (MON-FRI) 5AM - 5PM PACIFIC TIME
PREMIUM SUPPORT
  • 1-877-275-8611
  • 24/7
HOME NETWORK SECURITY SUPPORT
  • 1-888-896-6923
  • 24/7

Australia

Australia
STANDARD SUPPORT
  • 1-300-305-289
  • (MON-FRI) 7AM - 7PM SYDNEY TIME
PREMIUM SUPPORT
  • 1-800-653-607
  • 24/7
HOME NETWORK SECURITY SUPPORT
  • 1-800-653-607 OPTION 3
  • 24/7

Philippines

Philippines
STANDARD SUPPORT
  • (+63) 02-8540-0932
  • (MON-FRI) 8AM - 5PM MANILA TIME
PREMIUM SUPPORT
  • (+63) 1800-1110-3048
  • 24/7

New Zealand

New Zealand
STANDARD SUPPORT
  • 0-800-004-633
  • (MON-FRI) 7AM - 7PM SYDNEY TIME
PREMIUM SUPPORT
  • 0-800-004-630
  • 24/7
HOME NETWORK SECURITY SUPPORT
  • 0-800-004-630 OPTION 3
  • 24/7

Indonesia

Indonesia
STANDARD SUPPORT
  • (+62) 811-1211-6868
  • (MON-FRI) 9AM - 6PM INDONESIA TIME

Malaysia

Malaysia
STANDARD SUPPORT
  • 1-800-18-2288
  • (MON-FRI) 8AM - 5PM MALAYSIA TIME
PREMIUM SUPPORT
  • 1-800-18-7363
  • 24/7

Singapore

Singapore
STANDARD SUPPORT
  • 1-800-888-6868
  • (MON-FRI) 8AM - 5PM SINGAPORE TIME
PREMIUM SUPPORT
  • 1-800-888-7363
  • 24/7

India

India
STANDARD SUPPORT
  • 000-800-919-0954
  • (MON-FRI) 9AM - 6PM INDIA STANDARD TIME
PREMIUM SUPPORT
  • 918-000-503-557
  • 24/7

United Kingdom

United Kingdom
STANDARD SUPPORT
  • (+44) 203-549-3381
  • (MON-FRI) 8:00 – 17:30 GMT

Ireland

Ireland
STANDARD SUPPORT
  • (+44) 203-549-3381
  • (MON-FRI) 8:00 – 17:30 GMT

Germany

Germany
STANDARD SUPPORT
  • (+49) 89-839-329-987
  • (MON-FRI) 8:00 – 17:30 GMT

France

France
STANDARD SUPPORT
  • (+33) 176-686-576
  • (MON-FRI) 8:00 – 17:30 GMT

Italy

Italy
STANDARD SUPPORT
  • (+39) 029-259-3400
  • (MON-FRI) 8:00 – 17:30 GMT

Spain

Spain
STANDARD SUPPORT
  • (+34) 913-697-128
  • (MON-FRI) 8:00 – 17:30 GMT

Austria

Austria
STANDARD SUPPORT
  • (+49) 81-188-990-997
  • (MON-FRI) 8:00 – 17:30 GMT

Belgium

Belgium
STANDARD SUPPORT
  • (+44) 203-549-3382
  • (MON-FRI) 8:00 – 17:30 GMT

Bulgaria

Bulgaria
STANDARD SUPPORT
  • (+44) 203-549-3382
  • (MON-FRI) 8:00 – 17:30 GMT

Cyprus

Cyprus
STANDARD SUPPORT
  • (+44) 203-549-3382
  • (MON-FRI) 8:00 – 17:30 GMT

Czech Republic

Czech Republic
STANDARD SUPPORT
  • (+44) 203-549-3382
  • (MON-FRI) 8:00 – 17:30 GMT

Denmark

Denmark
STANDARD SUPPORT
  • (+44) 203-549-3382
  • (MON-FRI) 8:00 – 17:30 GMT

Estonia

Estonia
STANDARD SUPPORT
  • (+44) 203-549-3382
  • (MON-FRI) 8:00 – 17:30 GMT

Finland

Finland
STANDARD SUPPORT
  • (+44) 203-549-3382
  • (MON-FRI) 8:00 – 17:30 GMT

Greece

Greece
STANDARD SUPPORT
  • (+44) 203-549-3382
  • (MON-FRI) 8:00 – 17:30 GMT

Hungary

Hungary
STANDARD SUPPORT
  • (+44) 203-549-3382
  • (MON-FRI) 8:00 – 17:30 GMT

Latvia

Latvia
STANDARD SUPPORT
  • (+44) 203-549-3382
  • (MON-FRI) 8:00 – 17:30 GMT

Luxembourg

Luxembourg
STANDARD SUPPORT
  • (+44) 203-549-3382
  • (MON-FRI) 8:00 – 17:30 GMT

Netherlands

Netherlands
STANDARD SUPPORT
  • (+44) 203-549-3382
  • (MON-FRI) 8:00 – 17:30 GMT

Norway

Norway
STANDARD SUPPORT
  • (+44) 203-549-3382
  • (MON-FRI) 8:00 – 17:30 GMT

Poland

Poland
STANDARD SUPPORT
  • (+44) 203-549-3382
  • (MON-FRI) 8:00 – 17:30 GMT

Portugal

Portugal
STANDARD SUPPORT
  • (+44) 203-549-3382
  • (MON-FRI) 8:00 – 17:30 GMT

Romania

Romania
STANDARD SUPPORT
  • (+44) 203-549-3382
  • (MON-FRI) 8:00 – 17:30 GMT

Russian Federation

Russian Federation
STANDARD SUPPORT
  • (+44) 203-549-3382
  • (MON-FRI) 8:00 – 17:30 GMT

Slovenia

Slovenia
STANDARD SUPPORT
  • (+44) 203-549-3382
  • (MON-FRI) 8:00 – 17:30 GMT

Sweden

Sweden
STANDARD SUPPORT
  • (+44) 203-549-3382
  • (MON-FRI) 8:00 – 17:30 GMT

Switzerland

Switzerland
STANDARD SUPPORT
  • (+49) 81-188-990-997
  • (MON-FRI) 8:00 – 17:30 GMT

South Africa

South Africa
STANDARD SUPPORT
  • (+44) 203-549-3382
  • (MON-FRI) 8:00 – 17:30 GMT

Bahrain

Bahrain
STANDARD SUPPORT
  • (+44) 203-549-3382
  • (MON-FRI) 8:00 – 17:30 GMT

Israel

Israel
STANDARD SUPPORT
  • (+44) 203-549-3382
  • (MON-FRI) 8:00 – 17:30 GMT

Saudi Arabia

Saudi Arabia
STANDARD SUPPORT
  • (+966) 800-850-1041
  • (MON-SAT) 8AM – 6PM SAST

Türkiye

Türkiye
STANDARD SUPPORT
  • (+90) 0800 621 2207
  • (MON-SAT) 8AM - 6PM TURKIYE TIME

United Arab Emirates

United Arab Emirates
STANDARD SUPPORT
  • (+44) 203-549-3382
  • (MON-FRI) 8:00 – 17:30 GMT