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The following are frequently asked questions (FAQs) about the Auto-Renew program available for Trend Micro Home and Home Office products:


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How do I know if I'm on Auto-Renew?
Where do I check the Auto-Renew date?
How do I check which Credit Card I used before will be charged for Auto-Renew?
Why is my Auto-Renew charge almost double the cost of what I originally paid for the last time?
How do I disable or cancel Auto-Renew?
How much will be charged on my credit card upon auto-renew?
I received an email stating that my license was auto-renewed and noticed that the billing address needs to be changed. How do I change it?
What should I do if my license remains expired even after I sign up for Auto-Renewal?
How could I have been enrolled to Auto-Renewal without knowing it?
Will the Automatic Renewal be cancelled if I uninstall the Trend Micro program from my computer?
I received an email saying there is an issue processing the Auto-Renewal because of my credit card, What should I do?
What should I do if I received an “Auto Renewal Failed” notification email from Trend Micro?
Can I change my credit card and still get a discount?
How can I renew my subscription manually?
How to change billing or credit card information
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