What is Auto Renew?

Auto Renew a service from Trend Micro that automatically extends your subscription for another year before it expires. This ensures continuous protection without manual renewal.

If your subscription is set to renew automatically, your registered payment method will be charged on your subscription's expiration date.

I don’t want Auto Renew

You can disable Auto Renew at any time by logging into your Trend Micro Account:

1. Log in to Trend Micro Account
   Go to https://account.trendmicro.com and sign in with your registered email and password.
2. Click Manage Subscription
   Find the subscription (Serial Number) you want to cancel auto-renewal for, then click Manage Subscription next to it.
3. Select Cancel Subscription
   This will trigger a pop-up that explains what to expect when cancelling auto-renewal.
4. Click Continue
   Proceed with the cancellation process.
5. Fill Out the Feedback Form
   Let us know why you're cancelling by answering a short form, then click Submit.
6. Select Your Preferred Option
   After submitting, select Stop Auto Renew to manually renew in the future.

Reference: How to Cancel Trend Micro Auto Renew Subscription

I need to check how many devices are protected

Log in to your Trend Micro Account and view the subscription details.

1. Visit the My Trend Micro Account portal.
2. Enter your email address and password, then Sign In.
3. If you have Two-Factor Authentication enabled, enter the verification code sent to your chosen method (Authenticator App, Email, or Text).
4. Under the Licenses tab, find the subscription you want to check.
5. Click Manage Devices to see how many devices are in your subscription and their status.

Reference: How to Manage and View Your Trend Micro Subscription and Protected Devices

I want to see if my subscription has Auto Renew enabled

Sign in to your account — if Auto Renew is ON, you will see a Manage Subscription button:

1. Go to the Trend Micro Account portal. and sign in.
2. Under the License tab, find your current subscription.
3. If auto-renewal is enabled, you will see a Manage Subscription button next to your subscription.Otherwise, you’ll see the Renew Now button, which means auto-renewal is turned off.

Reference: Is My Trend Micro Subscription on Auto Renew?

I wish to cancel my entire subscription

Disabling Auto Renew stops future charges, but to cancel immediately, contact Trend Micro Support.

📢 Important Notes

• Disabling Auto Renew will not cancel your current subscription — protection continues until it expires.
• Prices for Auto Renew may differ from promotional purchase prices.
• If payment fails, your protection may lapse until you update your billing details.

Related Links

• Why Enable Trend Micro Auto Renew?
• How to Set Up Auto Renew
• How To Check Auto Renew Date
• What Happens If I Cancel Auto Renew?
• I Disabled Auto-Renew, Why Was I Charged?
• Why Does Auto Renewal Charge a Higher Price?
• Why Was I Billed Twice?
• Do I Need to Reactivate After a Renewal?
• Do I Need to Reinstall Trend Micro After Auto Renewal?
• Why Is My Payment Authorization Failing?
• Why Am I Still Being Asked for Billing Information After Paying Successfully?
• How to Check Trend Micro Auto Renew Price
• How To Change Credit Card Details
• How To Renew Trend Micro Subscriptions Manually