How to use Trend Micro Security features on Windows

Keep your computer protected in real-time so you do not need to scan manually to remove viruses.

Run a scan

1. Open Trend Micro, then click the arrow beside the Scan tool and choose your preferred scan:
   • Quick Scan checks on directories where viruses are most likely to hide on your computer.
   • Full Scan checks every file and folder on your computer.
   • Custom Scan lets you select which folder or file you want to scan.
2. When the scan completes, a Scan Results page appears, showing File Scanned, as well as Threats resolved.

Schedule a scan

1. Click Settings, then choose Scheduled Scans.
2. Check Conduct a scheduled scan of the computer, then choose Set a specific schedule.
3. Set your desired date and time, and the type of scan you want to run.
4. Click Apply, then click OK.

Scan a specific file or folder

1. Right-click on the specific file or folder that you want to scan and then click Scan for Security Threats.
   The scan window will appear on the lower right part of the screen.
2. Wait for the scan to finish.

Security Report provides details on the dates and types of threats your Trend Micro program detected and blocked.

Security Threats

Shows malware, web threats, unauthorized changes, and suspicious access attempts discovered.

1. Period: Date covered in the recent report. Click the dropdown to change the date range.
2. ransomware threats found: Number of malicious processes acting as ransomware your Trend Micro program detected.
3. Folder Shield access attempts: Number of suspicious programs that tried to access the documents Trend Micro Folder Shield protected.
4. Web threats filtered: Number of malicious websites and suspicious pages your Trend Micro program blocked.
5. Computer threats found: Number of viruses, spyware, unauthorized changes and network threats your Trend Micro program blocked.
6. See more details: Thorough information about the threat and how your Trend Micro program responded to it.

If a file or program was falsely detected as a malicious threat, add it to the Exception List.

PC Health Checkup

Shows the disk space and startup time saved, and the privacy data safety cleaned after using PC Health Checkup.

1. space recovered - Amount of storage space recovered in bytes.
2. startup time saved – Amount of time saved during computer startup in seconds.
3. privacy data safety confirmed –Number of programs where your private information has been cleaned.
4. See more details - Specific information of changes per view category.

Parental Controls

Shows a summary of the top websites Parental Controls blocked.

1. Account: Shows which child account is displayed. Click the dropdown to select a different account.
2. websites blocked: Number of websites your child tried to visit.
3. See more details: List of websites blocked and the time it was accessed.

Browser Passwords

Shows the number of passwords saved in browsers your Password Manager protects.

1. protected passwords: Number of passwords you have saved in Password Manager.
2. Password Strength: Shows how secured your passwords are.
3. See more details: Open these passwords in Password Manager.

Security Settings helps you configure, change and edit the settings of the latest program features of Trend Micro Security.

Adjust Trend Micro Security Settings

1. Open Trend Micro, then choose Device tab.
2. Click the Configure button beside Security Settings.
3. Configure your preferred settings:
   • Select Security & Tuneup Controls > Scan Preferences to configure how the program will react to detected threats.
   • Select Security & Tuneup Controls > PC Health Checkup to customize what security vulnerabilities to check and temporary files to clean.
   • Select Security & Tuneup Controls > Scheduled Scans to set when to do a Quick or Full Scan automatically.
   • Select Internet & E-mail Controls > Web Threats to adjust how the Trend Micro Toolbar checks links and websites for threats.
   • Select Internet & E-mail Controls > Spam and emailed files to enable/disable the Antispam Toolbar.
   • Select Internet & E-mail Controls > Network to enable/disable the Firewall Booster.
   • Select Exception Lists to add/remove programs, folders, websites or wireless connections that the scans will ignore.
   • Select Other Settings > System Startup to adjust how Trend Micro protects you after opening your computer.
   • Select Other Settings > Network Settings to modify how Trend Micro connects to your Internet.
   • Select Other Settings > Smart Protection Network to enable/disable how you share your computer information with Trend Micro.
   • Select Other Settings > Password to prevent unauthorized changes in the program.
   • Select Other Settings > Background and Animation to choose a new look and feel of your Trend Micro program.
   • Select Restore Default Settings to revert your program to its original settings.
4. Click Apply, then click OK to save the changes.

PC Health Checkup helps fix security vulnerabilities, reduce computer startup time, regain disk space and clean privacy data.

Run PC Health Checkup

1. Open Trend Micro, then choose Device tab.
2. Click the Start button beside PC Health Checkup.
3. Click Start beside PC Health Checkup.
   It will begin to scan your computer to for improvements.
   After the scan completes, a Results window will appear. It will show the Optimization Level and will also suggest possible improvements.
4. Click Make Improvements to start optimizing your computer.
5. Click Show Details to get details about the suggested improvements.
6. You can also Make Optional Improvements to:
   • Fix Security Vulnerabilities
   • Remove potentially incompatible programs
   • Reduce Computer Startup Time
   • Regain Disk Space
   • Remove Duplicate Files
   • Clean Privacy Data
7. Click Back to return to the Optimization Level window. The level will be adjusted to show your improvements.
8. Once done, click Close.

Mute Mode stops less important pop ups from interrupting you while working or playing games on your computer.

Turn ON Mute Mode

1. Open Trend Micro, then choose Device tab.
2. Click the Configure button beside Mute Mode.
3. Check Start Automatic Mute Mode while in full-screen mode, then click OK.
4. If you want to enable it manually, check Start Manual Mute Mode from now for, select how long you want Mute Mode to run, and then click OK.
5. Select which mode you want the programs to close under Terminate programs while in.
6. Click Add, and select from the list of apps from the Mute Mode wizard.
   If you cannot find the program, click Browse and then go to the location of the program.
7. To remove a program in the list, check the box beside the program name, and then click Remove.
8. Click OK to save the changes.

Protect Another Device extends Trend Micro protection to another computer or device.

Add a device to protect

1. Open Trend Micro, then choose Device tab.
2. Click the Configure button beside Protect Another Device.
3. Click Add a device.
4. Select a device you want to protect.
5. Choose how you want to install the program:
   • Send email
   • Copy link
   • Download
   • Scan QR Code
6. Double-click the downloaded installer file.
7. Follow the instructions to complete the installation.
8. Fill out the account information to activate your protection.

Privacy Scanner works with Facebook, Twitter, and LinkedIn and supported browsers (Microsoft Edge, Google Chrome, and Mozilla Firefox) to help you adjust the right settings on your social media accounts to ensure your personal information stays private and protected.

Check for privacy risks with Privacy Scanner

1. Open Trend Micro, then choose Privacy tab.
2. Click the Configure button beside Privacy Scanner.
3. Turn ON the switch you see on the left side to enable Privacy Scanner.
4. Click the Check Now button under Social Network Privacy and Web Browser Privacy.
5. Choose which Social Networking Sites you want to check, then click Sign In.
6. Click See Scan Results to check for any privacy concerns.
7. Click Fix All to fix all the concerns at once or you can click each drop down setting to fix them one at a time.
8. Click Fix, then click OK.
9. Re-enter your account password, then click Save Changes.
10. Repeat this process for each of your social media account.
11. Choose which browser you want to check.
12. Click Fix All to fix all the concerns at once or you can click each drop down setting to fix them one at a time.
13. Click Fix, then click Restart Now to save the changes.
14. Repeat this process for each of your installed browsers.

Social Networking Protection checks what websites are safe or malicious to visit when you mouse over their links you see on your News Feed.

Enable Social Networking Protection

1. Open Trend Micro, then choose Privacy tab.
2. Click the Configure button beside Social Networking Protection.
3. Turn ON the switch you see on the left side to enable Social Networking Protection.
4. Open your browser, then go to the Trend Micro Toolbar > Menu > Settings.
5. Turn on Rate links on web pages.
6. Mouse over on the link you want to check and see if the website you wish to visit is safe or dangerous.

Pay Guard protects your data in your financial transactions against any security and identity threats when visiting banking and shopping websites.

Add a website to open in Pay Guard

1. Open Trend Micro, then choose Privacy tab.
2. Click the Configure button beside Pay Guard.
3. Put a check beside Ask every time before opening banking or shopping websites in Pay Guard.
4. Click the + Add button.
5. Enter the website address you wish to add, then click OK.
6. Click OK to save the changes.

Data Theft Prevention helps prevent hackers and spyware from stealing your sensitive information, like your credit card number.

Enable Data Theft Prevention

1. Open Trend Micro, then choose Privacy tab.
2. Click the Configure button beside Data Theft Prevention.
3. Turn ON the switch you see on the left side to enable Data Theft Prevention.
4. Type the information in the What to protect field.
   • Enter at least 8 digits of your Credit Card number to ensure protection.
   • The fields are case-sensitive. ABC is different from abc.
5. Click New Category to add more. To protect multiple entries of the same category, add another character on the Category Name, like Credit Card1.
6. Click OK to save the changes.

Folder Shield protect your files including its subfolders from ransomware attacks.

Set up Folder Shield

1. Open Trend Micro, then choose the Data tab.
2. Click the Configure button beside Folder Shield.
3. Click Protect More to choose folders you want to protect.

   A Setup Complete window will appear after careful selection.

4. Click Done to save the changes.
5. To add another folder to protect, click the Manage Folder button.

Secure Erase helps delete files permanently to keep them unrecoverable.

Set Up Secure Erase

1. Open Trend Micro, then choose the Data tab.
2. Click the Configure button beside Secure Erase.
3. Turn ON the switch you see on the left side to enable Secure Erase.
4. Choose how you want to delete your files.
   • Quick Erase overwrites the deleted file right away.
   • Permanent Erase overwrites seven times, meeting US Government Security Standards.
5. Click OK to save the changes.

Delete Files with Secure Erase

1. Right-click the file or folder you wish to delete.
2. Select Delete with Secure Erase.

Password Manager helps manage all your websites logins in one secure location.

Password Manager is installed automatically with Trend Micro Maximum Security.

To know more about its features, visit this article:

Trend Micro Password Manager Features

Trend Micro Vault helps keep your important and sensitive files secured on Windows even when your computer gets lost or stolen.

Set Up Trend Micro Vault

1. Open Trend Micro, then choose the Data tab.
2. Click the Configure button beside Vault.
3. Set up a password, then click Create.

   This password is also the same as your:

   • Program password
   • Parental Controls password
   • Data Theft Prevention password
4. Once done, you will see a confirmation pop up. Click OK to close the window.
5. Drag your important files to the Trend Micro Vault icon you see on your desktop.
   Dragging these items into the Vault will move them instead of just copying them.
6. Right-click the Trend Micro Vault icon on your desktop to Unlock or Lock the Vault.

Parental Controls uses Website Filters, Time Limits and Program Controls to specify how your kid can use the computer. With these features, you can:

• Block inappropriate websites.
• Limit Internet access.
• Prevent your children from opening specific programs at certain times.
• Set rules that apply to a specific kid.

Set up Parental Controls

1. Open Trend Micro, then click Family.
2. Click Configure beside Parental Controls.
3. Set a program password, then click Create.
4. Click Next to start setting it up:
5. Website Filter Rules: Put a check beside Enable website filter rules to block untested websites, block search engines or enable Image Filtering.
6. Choose the age group the filters below will apply in the Select an age dropdown.
   Pick Custom to personalize what website categories your child cannot visit.
7. Time Limits: Put a check beside Enable time limits to schedule your kid's time on your computer.

   You can set a detailed daily schedule or a simple schedule for weekdays and weekends.

   Click on the specific boxes, marking it red to block Internet access on your preferred hours.

8. Indicate the number of hours your child can use the computer.
9. Program Controls - Put a check beside Enable program controls then click Add to include programs you want limit access.
10. A summary of the settings and schedule will be displayed. Click Done to finish.
11. Click OK to save the changes.