Help Center

Official Support for
Trend Micro
Mobile Security for Android

Get speedy help and support for Trend Micro Mobile Security for Android. Troubleshoot issues about download, installation, activation, and other popular topics.

Ready to install?

Download and install Trend Micro on your Android phone and tablet to get protection from malicious apps and unwanted access.

Learn how to install Mobile Security on Android >

Learn how to activate your subscription on Android >

I want to try Mobile Security for Android. Download FREE Trial >

Explore Mobile Security for Android

 

Secure mobile shopping

Use your Trend Micro Mobile Security to keep your financial accounts and sensitive information safe when using mobile browsers or financial apps.

How to use Trend Micro Pay Guard Mobile on Android >

Avoid fraud and scams

Set up the best Trend Micro Mobile Security settings to block phishing websites and spam text messages on your Android phone and tablet.

Protect yourself from scams on Android with Trend Micro >

Clean and speed up your phone

Improve your Android phone's performance by giving it a good cleanup. Follow this guide on how to use Trend Micro Mobile Security to get your device running like new.

Clean your Android phone with Trend Micro >

Protect your kids online

Learn how to limit your kids' online activities and the ways to reduce their exposure to online threats with Trend Micro Parental Controls.

Keep your kids safe on their smartphones >


 

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Talk to a Trend Micro Support Representative

ADVISORY: Please be advised that our phone support is specifically dedicated to Trend Micro Renewals and Purchases.

Due to high demand, you may encounter a wait time before connecting with a Trend Micro Representative.

We appreciate your patience and encourage you to remain on the line. Your call will be addressed in the sequence it was received.

Select your country:

United States and Canada

United States and Canada
STANDARD SUPPORT
  • 1-800-864-6027
  • (MON-FRI) 5AM - 5PM PACIFIC TIME
PREMIUM SUPPORT
  • 1-877-275-8611
  • 24/7
HOME NETWORK SECURITY SUPPORT
  • 1-888-896-6923
  • 24/7

Australia

Australia
STANDARD SUPPORT
  • 1-300-305-289
  • (MON-FRI) 7AM - 7PM SYDNEY TIME
PREMIUM SUPPORT
  • 1-800-653-607
  • 24/7
HOME NETWORK SECURITY SUPPORT
  • 1-800-653-607 OPTION 3
  • 24/7

Philippines

Philippines
STANDARD SUPPORT
  • (+63) 02-8540-0932
  • (MON-FRI) 8AM - 5PM MANILA TIME
PREMIUM SUPPORT
  • (+63) 1800-1110-3048
  • 24/7

New Zealand

New Zealand
STANDARD SUPPORT
  • 0-800-004-633
  • (MON-FRI) 7AM - 7PM SYDNEY TIME
PREMIUM SUPPORT
  • 0-800-004-630
  • 24/7
HOME NETWORK SECURITY SUPPORT
  • 0-800-004-630 OPTION 3
  • 24/7

Indonesia

Indonesia
STANDARD SUPPORT
  • (+62) 811-1211-6868
  • (MON-FRI) 9AM - 6PM INDONESIA TIME

Malaysia

Malaysia
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  • 1-800-18-2288
  • (MON-FRI) 8AM - 5PM MALAYSIA TIME
PREMIUM SUPPORT
  • 1-800-18-7363
  • 24/7

Singapore

Singapore
STANDARD SUPPORT
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  • (MON-FRI) 8AM - 5PM SINGAPORE TIME
PREMIUM SUPPORT
  • 1-800-888-7363
  • 24/7

India

India
STANDARD SUPPORT
  • 000-800-919-0954
  • (MON-FRI) 9AM - 6PM INDIA STANDARD TIME
PREMIUM SUPPORT
  • 918-000-503-557
  • 24/7

United Kingdom

United Kingdom
STANDARD SUPPORT
  • (+44) 203-549-3381
  • (MON-FRI) 8:00 – 17:30 GMT

Ireland

Ireland
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  • (+44) 203-549-3381
  • (MON-FRI) 8:00 – 17:30 GMT

Germany

Germany
STANDARD SUPPORT
  • (+49) 89-839-329-987
  • (MON-FRI) 8:00 – 17:30 GMT

France

France
STANDARD SUPPORT
  • (+33) 176-686-576
  • (MON-FRI) 8:00 – 17:30 GMT

Italy

Italy
STANDARD SUPPORT
  • (+39) 029-259-3400
  • (MON-FRI) 8:00 – 17:30 GMT

Spain

Spain
STANDARD SUPPORT
  • (+34) 913-697-128
  • (MON-FRI) 8:00 – 17:30 GMT

Austria

Austria
STANDARD SUPPORT
  • (+49) 81-188-990-997
  • (MON-FRI) 8:00 – 17:30 GMT

Belgium

Belgium
STANDARD SUPPORT
  • (+44) 203-549-3382
  • (MON-FRI) 8:00 – 17:30 GMT

Bulgaria

Bulgaria
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  • (+44) 203-549-3382
  • (MON-FRI) 8:00 – 17:30 GMT

Cyprus

Cyprus
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  • (+44) 203-549-3382
  • (MON-FRI) 8:00 – 17:30 GMT

Czech Republic

Czech Republic
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  • (+44) 203-549-3382
  • (MON-FRI) 8:00 – 17:30 GMT

Denmark

Denmark
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  • (+44) 203-549-3382
  • (MON-FRI) 8:00 – 17:30 GMT

Estonia

Estonia
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  • (MON-FRI) 8:00 – 17:30 GMT

Finland

Finland
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  • (MON-FRI) 8:00 – 17:30 GMT

Greece

Greece
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  • (+44) 203-549-3382
  • (MON-FRI) 8:00 – 17:30 GMT

Hungary

Hungary
STANDARD SUPPORT
  • (+44) 203-549-3382
  • (MON-FRI) 8:00 – 17:30 GMT

Latvia

Latvia
STANDARD SUPPORT
  • (+44) 203-549-3382
  • (MON-FRI) 8:00 – 17:30 GMT

Luxembourg

Luxembourg
STANDARD SUPPORT
  • (+44) 203-549-3382
  • (MON-FRI) 8:00 – 17:30 GMT

Netherlands

Netherlands
STANDARD SUPPORT
  • (+44) 203-549-3382
  • (MON-FRI) 8:00 – 17:30 GMT

Norway

Norway
STANDARD SUPPORT
  • (+44) 203-549-3382
  • (MON-FRI) 8:00 – 17:30 GMT

Poland

Poland
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  • (+44) 203-549-3382
  • (MON-FRI) 8:00 – 17:30 GMT

Portugal

Portugal
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  • (MON-FRI) 8:00 – 17:30 GMT

Romania

Romania
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  • (+44) 203-549-3382
  • (MON-FRI) 8:00 – 17:30 GMT

Russian Federation

Russian Federation
STANDARD SUPPORT
  • (+44) 203-549-3382
  • (MON-FRI) 8:00 – 17:30 GMT

Slovenia

Slovenia
STANDARD SUPPORT
  • (+44) 203-549-3382
  • (MON-FRI) 8:00 – 17:30 GMT

Sweden

Sweden
STANDARD SUPPORT
  • (+44) 203-549-3382
  • (MON-FRI) 8:00 – 17:30 GMT

Switzerland

Switzerland
STANDARD SUPPORT
  • (+49) 81-188-990-997
  • (MON-FRI) 8:00 – 17:30 GMT

South Africa

South Africa
STANDARD SUPPORT
  • (+44) 203-549-3382
  • (MON-FRI) 8:00 – 17:30 GMT

Bahrain

Bahrain
STANDARD SUPPORT
  • (+44) 203-549-3382
  • (MON-FRI) 8:00 – 17:30 GMT

Israel

Israel
STANDARD SUPPORT
  • (+44) 203-549-3382
  • (MON-FRI) 8:00 – 17:30 GMT

Saudi Arabia

Saudi Arabia
STANDARD SUPPORT
  • (+966) 800-850-1041
  • (MON-SAT) 8AM – 6PM SAST

Türkiye

Türkiye
STANDARD SUPPORT
  • (+90) 0800 621 2207
  • (MON-SAT) 8AM - 6PM TURKIYE TIME

United Arab Emirates

United Arab Emirates
STANDARD SUPPORT
  • (+44) 203-549-3382
  • (MON-FRI) 8:00 – 17:30 GMT

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