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Help Center

Mobile Security for Android Support

The Lost Device Protection feature will be discontinued by October 5, 2025. Click here for details and alternative solutions.

Quick Fix



Did not receive activation code


Cannot activate Trend Micro


Install error code 1603


Invalid serial number error

Scan or click this QR code to download Trend Micro ScamCheck

Extra Protection From Scams
– Get ScamCheck Now

Keep your mobile safe with Trend Micro ScamCheck. Quickly scan links, ads, or messages to know if they’re safe — for extra peace of mind.

Scan the QR code to get protected right away

Already a Trend Micro Security Suite Pro Plus, Security Suite Ultimate, Premium Security Suite, or Personal Protection Suite subscriber? Good news — Trend Micro ScamCheck is included for FREE with your plan.


Install and Activate



Install and Upgrade Trend Micro

Get the latest Trend Micro Mobile Security for better performance and protection on your Android device.

Learn how to update >

Activate on Your Device

Activate protection on your device with your code.

Learn how to activate >

Protect Another Device

Add Trend Micro protection to another laptop or phone.

Learn how to add a device >

Transfer Protection to New Device

Turn over your Trend Micro protection from your old device to a new one.

Learn how to transfer to a new device >

 

 

Manage Subscription



Renew Subscription


Turn On Auto Renew


Update Credit Card Details


Cancel Subscription

Product Tip



Secure mobile shopping

Keep your financial accounts and sensitive information safe when using mobile browsers or financial apps.

Use Trend Micro Pay Guard Mobile on Android >

Avoid fraud and scams

Set up the best Trend Micro Mobile Security settings to block phishing websites and spam text messages on your Android phone and tablet.

Protect yourself from scams on Android >

Clean and speed up your phone

Improve your Android phone's performance by giving it a good cleanup and to get it running like new.

Clean your Android phone with Trend Micro >

Protect your kids online

Limit your kids' online activities to reduce their exposure to online threats with Trend Micro Parental Controls.

Keep your kids safe on their smartphones >

Troubleshooting



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