Help Center

Official Support for
Trend Micro
Antivirus for Mac

Get speedy help and support for Trend Micro Antivirus for Mac. Troubleshoot issues about download, installation, activation, and other popular topics.

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Download and install Trend Micro on MacBook, MacBook Air, iMac, or Mac mini to get the best protection against threats.

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Avoid scams and other threats

With Web Threat Protection feature, you get protection against scams, phishing websites, and other security threats. Learn how to turn it on:

How to set up Web Threat Protection on Mac >

Improve your social network privacy

Trend Micro helps ensure your information stays private. Turn on the Privacy Scanner to get the right settings on your social media accounts.

How to check for social network privacy risks on Mac >

Block ransomware

Turn on Trend Micro Folder Shield to protect your important files and folders on your Mac from ransomware infection. Read this article:

How to set up Trend Micro Folder Shield on Mac >

Protect your family

Learn how to limit your kids' online activities and the ways to reduce their exposure to online threats with Trend Micro Website Filter.

How to set up Trend Micro Website Filter on Mac >



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Talk to a Trend Micro Support Representative

ADVISORY: Please be advised that our phone support is specifically dedicated to Trend Micro Renewals and Purchases.

Due to high demand, you may encounter a wait time before connecting with a Trend Micro Representative.

We appreciate your patience and encourage you to remain on the line. Your call will be addressed in the sequence it was received.

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United States and Canada

United States and Canada
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Australia

Australia
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  • (MON-FRI) 7AM - 7PM SYDNEY TIME
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Philippines

Philippines
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PREMIUM SUPPORT
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New Zealand
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PREMIUM SUPPORT
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Indonesia

Indonesia
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Malaysia

Malaysia
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Singapore
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PREMIUM SUPPORT
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India

India
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  • (MON-FRI) 9AM - 6PM INDIA STANDARD TIME
PREMIUM SUPPORT
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United Kingdom

United Kingdom
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  • (MON-FRI) 8:00 – 17:30 GMT

Ireland

Ireland
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Germany

Germany
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France

France
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  • (+33) 176-686-576
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Italy

Italy
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  • (MON-FRI) 8:00 – 17:30 GMT

Spain

Spain
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  • (+34) 913-697-128
  • (MON-FRI) 8:00 – 17:30 GMT

Austria

Austria
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  • (MON-FRI) 8:00 – 17:30 GMT

Belgium

Belgium
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Bulgaria

Bulgaria
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Cyprus

Cyprus
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Czech Republic

Czech Republic
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Denmark

Denmark
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Estonia

Estonia
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Finland

Finland
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Greece

Greece
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Hungary

Hungary
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Latvia

Latvia
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Luxembourg

Luxembourg
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  • (MON-FRI) 8:00 – 17:30 GMT

Netherlands

Netherlands
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  • (+44) 203-549-3382
  • (MON-FRI) 8:00 – 17:30 GMT

Norway

Norway
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  • (MON-FRI) 8:00 – 17:30 GMT

Poland

Poland
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Portugal

Portugal
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Romania

Romania
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  • (MON-FRI) 8:00 – 17:30 GMT

Russian Federation

Russian Federation
STANDARD SUPPORT
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  • (MON-FRI) 8:00 – 17:30 GMT

Slovenia

Slovenia
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  • (MON-FRI) 8:00 – 17:30 GMT

Sweden

Sweden
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  • (MON-FRI) 8:00 – 17:30 GMT

Switzerland

Switzerland
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  • (MON-FRI) 8:00 – 17:30 GMT

South Africa

South Africa
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  • (+44) 203-549-3382
  • (MON-FRI) 8:00 – 17:30 GMT

Bahrain

Bahrain
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  • (MON-FRI) 8:00 – 17:30 GMT

Israel

Israel
STANDARD SUPPORT
  • (+44) 203-549-3382
  • (MON-FRI) 8:00 – 17:30 GMT

Saudi Arabia

Saudi Arabia
STANDARD SUPPORT
  • (+966) 800-850-1041
  • (MON-SAT) 8AM – 6PM SAST

Türkiye

Türkiye
STANDARD SUPPORT
  • (+90) 0800 621 2207
  • (MON-SAT) 8AM - 6PM TURKIYE TIME

United Arab Emirates

United Arab Emirates
STANDARD SUPPORT
  • (+44) 203-549-3382
  • (MON-FRI) 8:00 – 17:30 GMT

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